FAQ

Which payment methods do you accept?

We accept PayPal as well as Visa, MasterCard, American Express, and Discover credit cards or debit cards.

What is your return policy?

We gladly accept returns when you contact me within 14 days of delivery. Returned items must be shipped back within 30 days of delivery.

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

When will you ship my order?

We strive to ship your items as quickly as we can.


Orders are prepared for shipping within 1 to 3 business days. The time it takes for the items to be delivered may vary, but typically take 3-5 business days.

How do I contact you if I have a question or an issue?

We're here to help! Feel free to contact us by chat or by sending an email to laura@quiltheart.com.


Our normal hours of operation are 9am - 6pm PST.

 

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